Further Support
Industri al E thernet OMC
38 C79000-G8976-C164-01
Automati on and Dri ves, Service & Support
Service & Support from A&D is available round the clock worldwide.
The languages spoken are German and English.
French, Italian, and Spanish are also spoken on the authorization hotline.
Technical Support Authorization Hotline
Europe and Africa (Nuremberg)
Mo. To Fr. 7:00 to 17:00 (local time, GMT +1)
Phone: +49 β (0) 180 β 5050 β 222
Fax: +49 β (0) 180 β 5050 β 223
E-mail: techsupport@ad.siemens.de
Europe and Africa (Nuremberg)
Mo. To Fr. 7:00 to 17:00 (local time, GMT +1)
Phone: +49 β (0) 911 β 895 β 7200
Fax: +49 β (0) 911 β 895 β 7201
E-mail: authorization@nbgm.siemens.de
America (Johnson City)
Mo. To Fr. 8:00 to 19:00 (local time, GMT β5)
Phone: +1 β (0) 423 β 262 β 2522
Fax: +1 β (0) 423 β 262 β 2231
E-mail: simatic.hotline@sea.siemens.com
Asia and Australia (Singapore)
Mo. To Fr. 8:30 to 17:30 (local time, GMT +8)
Phone: +65 β (0) 740 β 7000
Fax: +65 β (0) 740 β 7001
E-mail: simatic.hotline@sae.siemens.com.sg
SIMATIC Premium Hotline
Worldwide (Nuremberg)
Workdays
0:00 to 24:00 (local time, GMT +1)
Phone: +49 β (0) 911 β 895 β 7777
Fax: +49 β (0) 911 β 895 β 7001
E-mail: techsupport@ad.siemens.de
Fast callback
guaranteed within a maximum of two hours
(charged, only with the SIMATIC Card)
Johnson City Nuremberg
SingaporeSingapore
Service & Support