Error Handling
554 Unrestricted SICAM A8000 / CP-8000 • CP-8021 • CP- 8022 Manual
DC8-037-2.02 , Edit ion 10.2017
C.1 Er rors with the Engineering via SICAM W EB
The fo llowing tab le sh ows a variety of po ssible operating errors whic h can occur wi th eng i-
neering via SICAM WEB. It does not lay claim to completeness, since depending on the used
connection, system configuration and web browser different conditions can occur.
There is al so no warranty that the described remedies really always lead to the desired goal.
Characteristic Possible cause Remedy
After entry of the IP address
of a t arget device in the web
browser the indication "web
page not av ai l abl e"
• T her e is no conn ec tion t o
the selected target device
• T arg et devic e is switc h ed
off
• IP addr ess is wr ong
• Anew call of the IP address in the
web browser res p. “Refresh”
• Check whether target device is
switched on and connect ed with th e
PC
• With oper at i on via E th ern et and
without router the network address-
es of the t arget device and PC mus t
f it (dep endent on th e s ubn et mask)
Af ter an up d ate in the web
br owser (by selection of a
menu or by transfer of a
parameter) th e logon page
appears
• T the s ess ion was alr eady
terminated by means of the
int ern al w atc hd og
• T he s ess ion was t er min at-
ed b y m eans of l ogon by
another user
• A void ext en d ed pauses (> 15 min)
dur ing t he operation or parameteri-
zation pr oc ed ure
• St ore chan g ed p ar am eters b y
clicking on the appl y button
After loadi ng of an IL the web
brows er tries to refresh over
long time (> 1 min) or no
r eturn information from th e
loading process occurs at all
• T he IL to be load ed is t oo
large (> 128kByte)
• G ener all y a loadi ng proc ess
takes longer the larger the
IL is
• C anc el l oad i ng pr ocess (s t op func -
ti on i n th e w eb br owser)
• C heck whet h er err ors are r ec ord ed
in the Diagnosis
• L oad a s m aller IL
• When th e t arg et devic e res ponds
after the loading process, check
wh et h er t he IL is app lied
After loadi ng of an IL web
pages are faulty or empt y;
possibly the red ER LED is
lighting
• An in vali d IL ( wron g fil e or
file format) has be en loade d
• Dur ing the tr ans missi on a
connection fault may have
been oc c urred
• R ead err or dis pl ay in t h e diag n os is
• Ch eck wh eth er the corr ect source
f ile is l oaded
• Ch eck whet h er the f il e which c on-
tains the IL is a text file (ASCII for-
mat)
• Ch eck wh eth er the c or r ec t c ontr ol
code is in the text file
After startup of the system
th e app lication pr ogram
remains stopped
There is a s yntax error • Ch ec k whet her errors ar e r ec or ded
in the Diagnosis
• C orr ect the IL in the ind icated lin e
number
After loading of an I L no
aut omatic rest art is requested • An in val id prog r am c od e
has b een load ed
• A connection f ault may be
occurred during the trans-
mission
• Follow err or in dication
• Evaluate diagnosis
Af ter load i ng of the param e-
ters the target device can be
selected no longer from th e
web browser; possibl y t he red
ER LED is lighting
• In t h e l oaded p aram et eri za-
ti on an in vali d or u nknow n
IP addres s is set
• An in val id par amet er fil e
has b een load ed
• Dur ing the tr ans miss ion a
connection fault may have
been oc c urred
• S et agai n a val id IP addr ess wit h
Sicam_first_startup on the target
device; ent er this addr ess aft er
success ful tr ansmission in the w eb
br owser to get access to the t arget
device
• O th erwise d et ach the SD c ard fr om
th e t ar get device and overwrite it
again with vali d p aram eters of f lin e