Kontron Carrier Grade Server TIGH2U
Document Revision 1.9
December 2010
Revision History
Copyright © 2010, Kontron
Revision
Date
Comments
1.0 12/18/2007 Production version
1.1 2/29/2008 Updated for launch with new web links and format
changes
1.2 3/28/2008 Updated to reflect added support for Xeon L5410
processor; updates to accessories/spares section; misc.
format/structure changes.
1.3 4/7/2008 Updated Processor section, regarding heatsinks.
1.4 8/29/2008 Updated to reflect addition of basic rail kit support.
1.5 1/31/2009
Added EPSD rails section to Appendix A; updated
processor section with latest steppings; updated RAID
BBU spare to Li-Ion version ;updated SSD spare
information; added note to spares list that IO Module is not
NEBS-compliant; replaced Intel references with Kontron
references.
1.6 5/13/2009 Removed MM# references from Kontron products. Noted
discontinuance of AXXBASICRAIL and AXXHERAIL.
1.7 6/29/2009 Removed MM# references from Intel-sourced SKUs. All
SKUs are now orderable directly from Kontron.
1.8 11/10/2009 Replaced AXXMINIDIMM with AXXMINIDIMM512 due to
EOL of previous part.
1.9 12/20/2010 Added NSCSASBKPLNSW spare.
3 www.kontron.com
Table of Contents
I. INT RODUCTION ................................................................................................ ... 4
II. ORDERING TIGH2U SYSTEM SKUS .................................................................. 5
III. ORDERING TIG H2U SPARES/ACCESSORIES ............................................... 10
APPENDIX A. RACK MOUNTING OPTIONS FOR 1U AND 2U COMMUNICATIONS
RACK MOUNT SERVERS ............................................................................................ 13
4 www.kontron.com
I. Introduction
Product Description:
The Carrier Grade Server TIGH2U is the 4th generation of the 2U x 20”D Telecom and
Industrial Grade Rack Server. The TIGH2U supports the 45nm Quad-Core Intel® Xeon®
processor 5400 Series with 12M L2 cache, coupling high performance with power
efficiency to provide improved performance-per-watt over previous-generation rack-
mount servers.
The TIGH2U is a NEBS-3 and ETSI certified product which is suited for a host of
applications in the telecom Central Office and industrial environment. The server is
targeted to OSS (Operations System and Support), Billing, Provisioning, Softswitch,
Media Server, Wireless and Unified Messaging, Call Center and many other
applications. It can also support manufacturing, industrial, utility and even military
applications where a rugged, highly reliable server is required for harsh environments
such as dust, high altitude, fire hazard, earthquake propensity, and high ambient
temperatures.
More product information is available at the following website:
http://us.kontron.com/products/systems+and+platforms/communication+rackmount+ser
vers/carrier+grade+servers/carrier+grade+server+tigh2u.html
Purpose of this Document:
This document provides details on what parts are available for ordering of the Carrier
Grade Server TIGH2U production systems and associated accessories and spares.
Included are the necessary order codes and other important configuration information
related to the ordering of the product.
Supported third-party components are not covered by this document, and may be found
in the Tested Hardware and Operating System List (THOL) for this product.
5 www.kontron.com
II. Ordering TIGH2U System SKUs
The TIGH2U System SKUs that can be ordered are listed below:
Product Code Description Min. Order
Qty.
TLHA0201W Carrier Grade Server TIGH2U
Base Model 0 with AC Power Supply.
1
TLHD0201W Carrier Grade Server TIGH2U
Base Model 0 with DC Power Supply.
1
See the TIGH2U Base Model 0 Configuration table further down in this section for a
list of components included in each base model 0 SKU.
The TIGH2U system SKUs are ordered using the Product Code as the order number.
Production SKUs are offered as either an AC or a DC version. The Product
Identification code or PID of all SKUs contains the letter “A” for AC or “D” for DC as the
4th digit of the PID.
All Production SKUs are base model 0 SKUs, (no processor, heatsink, memory, hard
drive, power cord, operating system, or plug-in adapters are provided). Those
components must be ordered separately as Accessories from Kontron or from third
party vendors listed in the Tested Hardware and Operating System List (THOL).
Power cords are not included with the Mod 0 system. For AC Power cords, order the
following North American power cable using the provided product code. This power
cable is RoHS-compliant.
Product Code
1-340000-0 This AC power cable can be ordered by North America
(NA) customers. International customers should procure
their specific power cords directly.
Note: Ensure that customers have the appropriate technical support and contact before
placing the first order.
6 www.kontron.com
TIGH2U Base Model 0 Configuration
All Production SKUs are base model 0 SKUs (no CPU, heatsink, memory, hard drive or
plug-in adapters are provided). Those components must be ordered separately as
Accessories from Kontron or from third party vendors listed in the Tested Hardware and
Operating System List (THOL).
The table below lists which components are included in the base model 0 SKUs and
which ones must be ordered separately or as optional accessories.
Component Description
AC Mod 0
Configuratio
n
DC Mod 0
Configuratio
n
AC power supply (600 W) 1 included -
DC power supply (600 W) - 1 included
Filler Panel in 2
nd
power supply bay 1 included
Chassis (sheet metal, top cover, PCI carrier) 1 included
Bezel (grey) 1 included
Server Board T5000PAL 1 included
PCI Riser FH-FL (two PCI-Express and one PCI-X slots) 1 included
PCI Riser LP (two PCI-Express slots) 1 included
FB-DIMM slots (memory not included) 8 included
Trays for hot-swap 2.5” SAS Hard Disk Drives 6 included
Filler Panel in optical device bay 1 included
Rear Panel GbE NIC (Cu) ports (via Server Board) 2 included
Server Deployment Toolkit (CD) 1 included
Quick Start Guide 1 included
Power Cable Purchase separately
1
SW RAID 0/1/10 Supported
HW RAID 5 Optional Accessory
2
Mounting kit for Z-U130 Solid State Drives Optional Accessory
2
Remote Management Module 2 Optional Accessory
2
PCI-X FH-FL Riser (3 PCI-X slots) Optional Accessories
2
Ethernet I/O Module
(dual Gigabit rear ports) Optional Accessory
2
SAS I/O Expansion Module
(x4 external rear port) Optional Accessory
2
Rack Mount Kits Optional Accessory
3
Rail Enabling Kit (to enable AXXBASRAIL13,
AXXHERAIL2, AXXBASICRAIL, and AXXHERAIL kits) Optional Accessory
4
Processor (refer to “Details on Ordering Processors”) Purchase separately
4
Heatsink (copper required) Accessory or purchase separately
Memory Purchase separately
4
Hard Disk Drive Purchase separately
4
Optical Drive Purchase separately
4
1Refer to AC power cord accessory in this section
2Refer to “Production Spares/Accessory List” in section III
3Refer to “Rack Mounting Options” in the Appendix
4Should be purchased separately (parts not listed in this document)
7 www.kontron.com
Notes on the TIGH2U Model 0 Configuration and Options:
PCI Risers
o The base configuration comes standard with two PCI Risers supporting up to
five PCI slots. These include:
One low-profile riser supporting two PCI-Express (PCIe) slots
One full-height, full-length riser supporting three slots: two PCIe x4 and
one PCI-X.
o Additional full-height, full-length risers (below) are supported and available as
accessories (refer to “Production Spares/Accessories List” in section III).
PCI-X (active): three independent PCI-X, each with maximum 133 MHz
PCI-X (passive): two PCI-X with maximum 100 MHz and one PCI-X (66
MHz) all on a shared PCI bus
HW RAID
o While SW RAID 0/1/10 is supported on the base configuration, HW RAID 5
support can be enabled via a set of optional accessories (refer to “Production
Spares/Accessories List in section III).
o Components required are NSCRAID01W (NSC2U RAID5 Kit – includes the I-
Button (license), battery cable) and the AXXMINIDIMM512 (512 MB Mini
DIMM registered DDR-2 for RAID cache).
o An additional option is the AXXRSBBU3 (Intel® RAID Smart Battery Backup
module provides up to 72 hours of cache memory retention when used with
AXXMINIDIMM512). The cable to connect the battery is included in the
NSCRAID01W kit.
- Note: The AXXRSBBU3 is now a Li-Ion (Lithium-ion) version that replaces the
previous Ni-Mh version. A firmware update is required to enable the Li-Ion
version and is posted in the Downloads/Software section of the TIGH2U
product page on the Kontron website.
Solid State Drives
o The Embedded USB (EUSB) Flash Drive from Smart Modular Technologies
is supported in the system:
Available from SMART Modular Technologies or Kontron
Multiple drive capacities supported. Refer to the ‘Tested Hardware
and Operating System List’ (THOL) for details on supported SKUs.
A special mounting kit, TMWVSSDRIVE01W, is required in order to
mount the drive inside the chassis (refer to “Production
Spares/Accessories List in section III).
Product information is available at:
http://www.smartmodular.com/product/product.cfm?productID=65
Replaces the former Intel® Z-U130 Value Solid State Drive
8 www.kontron.com
IO Option Modules
o These modules, available as optional accessories, attach to the system board
via a proprietary connector, and provide additional IO through the rear
bulkhead.
The AXXGBIOMO option module provides two Gigabit Ethernet NICs.
The AXXSASIOMOD option module provides one x4 external SAS
port.
o Note: Using the AXXGBIOMOD on the TIGH2U may result in non-compliance
of NEBS GR-63 short term operating conditions.
o For ordering details, refer to “Production Spares/Accessories List” in section
III.
Air Filters are not provided with the TIGH2U base system. If air filters are required
by customer, then customer must purchase them separately.
Rack Mounting Options
o Rack mounting kits for 2-post or 4-post, 19-inch or 23-inch racks are offered
by Kontron for this product. These include TMLCMOUNT21,
TMLPMOUNT41, TMLPMOUNT51, TMLPMOUNT52, and TMLPSLIDE01.
The Rail Enabling Kit (TMLREK01) is not required for these rack mount kits.
Please refer to Appendix A to determine the correct options to suit your
needs. For ordering details, refer to “Production Spares/Accessories
List” in section III.
o If AXXBASRAIL13, AXXHERAIL2, AXXBASICRAIL, or AXXHERAIL from Intel
will be used, then a Rail Enabling Kit (TMLREK01) must be purchased from
Kontron to enable support of these rails.
For ordering details, refer to “Production Spares/Accessories List in
section III.
9 www.kontron.com
Details on Ordering of Processors:
The TIGH2U supports the Quad-Core Intel® Xeon® processor 5400 Series. These
should only be ordered as Tray processors (see note below).
Quad-Core Intel® Xeon® Processors Supported by TIGH2U:
Processor
Number Cores Speed TDP FSB Kontron P/N
Intel
P/N
Intel
MM#
E5440
Quad 2.83 GHz 80W 1333 MHz K00008-001 AT80574KJ073N 898592
L5410
Quad 2.33 GHz 50W 1333 MHz K00029-001 AT80574JJ053N 898603
Notes:
Both of the above processors are on Intel’s long life roadmap and are recommended
with the TIGH2U for highest performance and long availability and support.
These processors are orderable from Kontron or Intel using the indicated part
numbers.
Heatsinks
o Only Tray processors are recommended with this product. The processor
thermal solution for this server must include the use of a copper heat sink
(e.g. see NSCSNKCLP01 in the Spares/Accessories list below). There are no
clips needed for this heat sink, since the heat sink includes captive screws.
o The boxed processors previously listed in the “supported” table have been
removed since these now include an aluminum heat sink which does not
provide sufficient heat dissipation to meet NEBS thermal requirements. For
this reason, Kontron does not recommend the use of Boxed processors
with this product.
10 www.kontron.com
III. Ordering TIGH2U Spares/Accessories
Below are the Spares parts and Accessories that may be ordered with the TIGH2U
system. Please read the following notes regarding this parts list.
Spares: Any of these items may be ordered as ‘Spares’ for replacement purposes.
Accessories: Some of these items are not included in the TIGH2U Mod0 base
model, but may be ordered as ‘Accessories’ to upgrade the base model with additional
features.
3rd Party Accessories: For a listing of compatible 3rd party accessories, please refer
to the Tested Hardware and Operating System List (THOL) document.
Product Code Description Contents Included in
Base Model
(Y/N)
Min.
Order
Qty
TLIACPSU003 TIGI2U AC Power Supply AC power supply Y
(one in AC SKU) 1
TLIDCPSU003 TIGI2U DC Power Supply DC power supply,
input power connector Y
(one in DC SKU) 1
NSCSNKCLP01 NSC2U CPU Heatsink Heatsink (copper) N 1
TLHBEZELU004W TIGH2U Bezel (Unpainted), 12-pack Unpainted Bezel,
packaged in cartons
of 12 Y 12
(order in
multiples
of 12)
HW RAID
NSCRAID01W NSC2U RAID5 Kit I-Button (license),
battery cable (battery
or mini-DIMM not
included) N 1
AXXRSBBU3
Intel® RAID Smart Battery Backup
module: for use with Intel® Integrated
Server RAID (requires NSCRAID01W plus
mini DIMM), provides up to 72 hours of
cache memory retention when used with
AXXMINIDIMM512.
Li-Ion (Lithium-ion) version
Note: requires firmware update (posted
on product web page on Kontron site)
Battery backup kit N 5
(order in
multiples
of 5)
AXXMINIDIMM512 512 MB Mini DIMM registered DDR-2
for RAID cache. Note: enabling RAID
capability also requires Intel RAID
Activation Key– NSCRAID01W Mini-DIMM N 5
(order in
multiples
of 5)
Remote Management
AXXRMM2 Intel® Remote Management Module
2 (RMM2) - Single Pack RMM2 with GCM
(single-pack) N 1
AXXRMM2BULK Intel® Remote Management Module
2 (RMM2) 10-Pack RMM2 with GCM (10-
pack) N 10
specify ‘1’
for each
10-pack
11 www.kontron.com
TIGH2U Spares/Accessories List (continued)
Product Code Description Contents Included in
Base Model
(Y/N)
Min.
Order
Qty
PCI Risers
and I/O Options
ASR2500FHR SR2500 (2U) Full Height PCI-Express
riser (two PCI-Express slots, one
PCI-X slot) Riser Y 1
ADRACTRIS SR2500 (2U) Full Height PCI-X
"active" high performance riser card
(three PCI-X slots) Riser N 1
ADRPCIXRIS SR2500 (2U) Full Height PCI-X
“passive riser card (three PCI-X
slots) Riser N 1
FSR2500LPR Two-slot Low Profile PCI-Express
riser Riser Y 1
AXXGBIOMOD Dual Gigabit Ethernet I/O Module
Note: Not NEBS-compliant—see note
for IO Modules in Section II
Dual Gigabit rear
ports N 1
AXXSASIOMOD Four-port external SAS I/O Expansion
Module x4 external rear port N 1
S
olid State Drive Support
TMWVSSDRIVE01W
Mounting kit for Z-U130 Solid State
Drives
Interface support for:
SMART Z-U130 eUSB Drive
Intel® Z-U130 Value Solid State Drive
(legacy)
(drives purchased separately)
Interposer board,
cable, mounting
screws (flash drive
not included) N 1
Sp
ares
TLHBEZEL004W TIGH2U Bezel, painted Bezel, painted (gray) Y 1
TLHTAM004W TIGH2U Telco Alarms Module with
LED pipe Module, LED pipe Y 1
NSCSASBSBDW NSC2U T5000PAL Server board Board Y 1
NSCSASBKPLNSW NSC2U SAS Backplane
(Supports SATA optical drives only) Backplane, cabling,
instructions N 1
NSCSASBKPLNW NSC2U SAS Backplane
(Supports PATA optical drives only) Backplane Y 1
NSCBRIDGEBDW NSC2U Bridge board Board, insulator Y 1
TLHFPIOBD04W TIGH2U Front Panel I/O Board Board Y 1
12 www.kontron.com
TIGH2U Spares/Accessories List (continued)
Product Code Description Contents Included in
Base Model
(Y/N)
Min.
Order
Qty
Spares
TLHSICBL004W TIGH2U System Interconnect Cable Kit
Flex cable (SAS
interface, front panel
signals), front panel
power cable, serial
port cable, CD-ROM
cable, alarm cable,
TAM module cable
Y 1
TLHFANSETW TIGH2U Fan Assembly (set of 4) 80mm CPU fans (2),
40mm PCI fans (2),
plastic fasteners (8) Y 1
NSCPWRDISBDW NSC2U Power Distribution Board Power distribution
board, with
integrated wire
harness Y 1
NSCDVDENGTABW NSC2U DVD Drive Engagement Tab Blue plastic
engagement bracket
& black plastic
locking clip, screws Y 1
FXX25HDDCAR TIGW1U SAS HDD carrier Carrier, black plastic
filler, screws (4) Y 10
(order in
multiples
of 10)
Rack Mount Kits (refer to Appendix A for additional details)
TMLCMOUNT21 Server Spare TMLPMOUNT21 N 10
TMLPMOUNT41 Server Spare TMLPMOUNT41 N 10
TMLPMOUNT51 Server Spare TMLPMOUNT51 N 1
TMLPMOUNT52 Server Spare TMLPMOUNT52 N 1
TMLPSLIDE01 Server Spare TMLPSLIDE01 N 10
AXXBASRAIL13
(orderable from Intel only –
MM# 899080
Basic Slide Rail Kit (replaces AXXBASICRAIL)
NOTE: Does not support Cable Management Arm.
NOTE: Requires TMLREK01 to attach to TIGH2U chassis N 1
AXXHERAIL2
(orderable from Intel only –
MM# 901082
Fully extending Slide Rail Kit (replaces AXXHERAIL)
NOTE: Requires TMLREK01 to attach to TIGH2U chassis N 1
AXXRACKARM2
(orderable from Intel only –
MM# 901084
Cable Management Arm
NOTE: To be used with AXXHERAIL2 only N 1
AXXBASICRAIL
(discontinued by Intel) Basic Slide Rail Kit.
NOTE: Requires TMLREK01 to attach to TIGH2U chassis N 1
AXXHERAIL
( discontinued by Intel) Tool-less, full extension sliding rail kit.
NOTE: Requires TMLREK01 to attach to TIGH2U chassis N 1
TMLREK01
Rail Enabling Kit
Enables AXXBASRAIL13, AXXHERAIL2,
AXXBASICRAIL, and AXXHERAIL kits
Rackmount ears (2),
rackmount shoulder
screws (4), screws
(2) per kit N 10
(order in
multiples
of 10)
13 www.kontron.com
Appendix A. Rack Mounting Options for 1U and 2U
Communications Rack Mount Servers
Rack mounting kits for 2-post or 4-post, 19-inch or 23-inch racks are offered for this
product. For ordering details, refer to “Production Spares/Accessories List” in section
III. Please refer to the tables below for the correct options to suit your needs.
Although these mounts have been designed for industry standard racks, please consult
with your Field Application or Sales Engineer before selecting racks for these servers.
Compatible rack mounting kits can also be obtained from 3rd party suppliers.
All rack mount kits listed are suitable for 1U and 2U Communications Rack Mount
Servers. Installation instructions are included in each kit.
2-post Rack Mounting Kit Options
Applicable kits: Rack width Post depth Rack fastener hole spacing
19 inch 23 inch 3 inch 5 inch EIA-Wide EIA-Universal ETSI
TMLCMOUNT21    
TMLPMOUNT41   
TMLPMOUNT51    
TMLPMOUNT52      
4-post Rack Mounting Kit Options
Applicable kits: Rack width Front-post to
rear-post distance Rack fastener
hole spacing
19 inch 23 inch Min
(inches) Max
(inches) EIA-
Wide EIA-
Universal ETSI
TMLPMOUNT41  20 24
TMLPMOUNT51  20 24  
TMLPMOUNT52  20 24  
TMLPSLIDE01  22.5 28 or 34†† 
The TMLPSLIDE01 kit contains server securing brackets.
††34-inch span requires the optional Accuride "Long Bracket" kit.
14 www.kontron.com
TMLCMOUNT21
The TMLCMOUNT21 kit mounts Communication Rack Mount Servers to a 2-post,
central office type, 19” wide rack. This kit consists of simple L-shaped brackets; which
fasten to the sides of the server and to the rack.
TMLCMOUNT21
15 www.kontron.com
TMLPMOUNT41, TMLPMOUNT51 and TMLPMOUNT52
TMLPMOUNT41/51/52 series mounts Communication Rack Mount Servers to 2-post or
4-post racks.
TMLPMOUNT41 and TMLPMOUNT51 are used for mounting servers on 19” wide
racks. These racks are considered standard EIA (universal hole spacing) racks.
TMLPMOUNT52 is used for mounting servers on 23” wide racks. These racks could be
standard EIA (universal or wide hole spacing) or ETSI (European) racks.
TMLPMOUNT41/51/52 series are designed with a slide-in rail-type system. Although
the mounts are designed as rails, they are not sliding rails. This means the servers can
be slid into the racks for installation purpose, but the rails are not designed to support a
mounted server during service.
TMLPMOUNT4x/5x feature comparison
Slide pull-out
locking feature
Slide interface
material
4-post rack hole
spacing
2U-tall nut bar
2-post chassis
securing screw
location
"HP Mulan
rack
interference"
TMLPMOUNT41 No1 Plastic
strips2 EIA-Universal Not
included Side
access6 Interference
TMLPMOUNT51 Yes Xylan
coating3 EIA-Wide or EIA-
Universal4 Included5 Front
access No
Interference
TMLPMOUNT52 Yes Xylan
coating3 EIA-Wide, EIA-
Universal or ETSI Included5 Front
access N/A
Notes:
1. Extra care must be exercised with TMLPMOUNT41 to securely hold the server with one's hands when
sliding it out of the rack, else the server may fall to the ground as its being removed.
2. Plastic strips on TMLPMOUNT41 have peeled off in some customer installations. Consequence: The parts
are usable, but the server may have somewhat of a "scrape-in feel" rather than "slide in". Also, the rails will
fit sloppier, so the side-located chassis securing screws may be difficult to align in 2-post installations.
Replacement material is available from the plastic strip manufacturer.
3. Xylan is a tough, low-friction coating similar to Teflon.
4. EIA-Wide spacing doesn't have the interstitial hole that is present in EIA-Universal. TMLPMOUNT51
contains an adapter bracket to overcome this EIA-Wide issue.
5. This component (2U Nut Bar) enables installation of a rail kit into a 1U rack slot when there is already
equipment installed both above and below that open slot.
6. The sides of the server must be accessible when using TMLPMOUNT41 in 2-post racks.
16 www.kontron.com
The diagrams above summarize the components and “slide-in rail-type” system of the
TMLPMOUNT41. It can be adapted for a 2-post or 4-post installation.
17 www.kontron.com
The main difference between the TMLPMOUNT41 and TMLPMOUNT51/52 series is
that the TMLPMOUNT41 series uses a screw to lock the server in place via the
Universal Mounting Bracket, whilst the TMLPMOUNT51/52 series has an additional
Slide Pull-Out Locking feature.
The Universal Front Mounting Bracket on the TMLPMOUNT41
The Slide Pull-Out Locking feature on the TMLPMOUNT51/52
18 www.kontron.com
TMLPSLIDE01
The TMLPSLIDE01 is an accessory kit designed for use in conjunction with slide rails
to produce a rack mounted serviceable server. The TMLPSLIDE01 kit contains two
Universal Front Mounting Brackets that secure the server to the front of the rack. The
sliding rails and optional mounting brackets required to mount the server must be
purchased through the channel. For example, the Accuride 22-inch Model 305A-LR
slide rails are designed to mount a server for “in-rack service.” This example would also
use an Accuride mounting bracket kit and the TMLPSLIDE01.
Universal Front Mounting Bracket with securing tab
Note: Using slide rails may result in non-compliance with Seismic Zone 4
requirements of NEBS-3 certification.