4112894 - Fluke Electronics

Distributor brochure

Everything you need to make your life easier

Fluke CarePlans

Help your customers decrease

costs and increase productivity.

Fluke Corporation introduces

new CarePlans. These

CarePlans provide your

customer the highest

level of service at the best

price available.

The CarePlans are easy to

purchase and register. They

provide premium coverage

to your customer from the

moment of registration. These

CarePlans allow your customer

to control costs and reduce

worry through the life of their

instrument. They guarantee

that your customer’s

instrument is ready to work

when they are.

No other service provider

can match the features of

the Fluke CarePlans.

Gold CarePlans

These plans are for customers that

calibrate their products annually.

Instrument CarePlan

Key features

• Customer receives three day NIST traceable calibration with data

• Extends the customer’s existing product warranty by two years

• Customer receives free repairs with guaranteed ﬁve day in house

repair (including calibration)

• Customer units will not be delayed waiting for purchase orders—

their instruments will be processed immediately

• Customer receives a serialized product with simple registration

instructions

• All necessary upgrades will be added to the customer’s unit free

of charge

• Customers receive prepaid priority freight on return of instrument

• Customers receive an average 40 % discount from standard calibra-

tion pricing with free repairs

All of these features begin the moment that your customer registers.

Silver CarePlans

These plans are for customers

who do not calibrate their

products annually.

Key features

• Customer receives comprehensive repair coverage

• Customer warranty is extended by two years for a fraction of the

price of a single repair

• Customer receives free repairs with guaranteed ﬁve days in house

turn around time

• Customer receives calibration after repair

• Customer units will not be delayed waiting for purchase orders—

their instruments will be processed immediately

• Customer receives a serialized product with simple registration

instructions

• Customer receives prepaid priority freight on return of instrument

All of these features begin the moment that your customer registers.

Here’s how they work:

Your customer orders their CarePlan from you. You

send them the serialized product and they register

immediately. If their unit needs service from that

point on, they will receive priority service from the

factory. Your customers will receive notiﬁcations

when their instruments are due for calibration.

These plans are completely transferable. If a

covered unit comes in for service, it will receive free,

expedited service even if the customer does not

know that they are covered.

Qualifying for the CarePlans

You may sell a Fluke CarePlan with the instrument

sale or up to four months after you have shipped the

covered product.

Products covered

Gold and Silver CarePlans are offered on all products

in the following categories with suggested list prices

above $300:

• Power quality tools

• Earth ground testers

• Insulation testers

• Clamp meters

• Process calibration tools

• Indoor air quality monitors

• Portable oscilloscopes

• IR thermometers

• Digital multimeters (Gold CarePlan option only

because they already come with a lifetime war-

ranty. The Gold CarePlan for Digital Multimeters

includes seven annual calibrations.)

Thermographic imagers have unique Gold, Silver,

and Bronze CarePlans which include loaners and are

not part of this program.

There are 30 CarePlans covering all of Fluke prod-

ucts. Use the CarePlan datasheet to ﬁnd out which

CarePlan covers which product.

When Fluke introduces a new product, we will

simply add the product onto the CarePlan datasheet.

Need some help selling

Fluke CarePlans?

Here are some questions to ask:

Gold customers

1. Why calibrate with Fluke Corporation versus

another calibration service? Many third party

calibrations do not provide all manufacturers’

speciﬁed measurement points during a calibra-

tion. While this may allow them to charge less for

a calibration, it also gives you less conﬁdence in

the results. Fluke Gold CarePlans provide Fluke

calibrations.

2. Would you like to save over 40 % on annual

calibrations? Fluke Gold CarePlans save you 40 %

of the cost of annual calibrations.

3. Do your auditors require a NIST traceable cali-

bration sheet with data? Fluke Gold CarePlans

are NIST traceable and always include data.

Silver customers

1. Can you afford to be without your instrument?

Fluke Silver CarePlans provide the fastest turn-

around time possible.

2. Do you need to control costs? Fluke Silver Care-

Plans are purchased up front and cost a fraction

of a single repair price. In addition, your unit is

calibrated at the Fluke factory before it is returned.

Who is interested in CarePlans:

Gold CarePlans

Customers in regulated industries

Customers who regularly request NIST traceable

data with their instruments

Customers who want controlled costs

Customers in larger companies

Examples: Industrial electricians, manufacturing,

plant managers

Silver CarePlans

Customers who don’t calibrate

Customers who can’t be without their instruments

Customers who want controlled costs

Examples: Commercial electricians, building

inspectors, facilities managers

Fluke Corporation

PO Box 9090,

Everett, WA 98206 U.S.A.

Fluke. Keeping your world up and running.®

Fluke Europe B.V.

PO Box 1186, 5602 BD

Eindhoven, The Netherlands

For more information call:

In the U.S.A. (800) 443-5853 or Fax (425) 446-5116

In Europe/M-East/Africa +31 (0) 40 2675 200 or Fax +31 (0) 40 2675 222

In Canada (800)-36-FLUKE or Fax (905) 890-6866

From other countries +1 (425) 446-5500 or Fax +1 (425) 446-5116

Web access: http://www.fluke.com

Printed in U.S.A. 5/2012 4208055A_EN

Modification of this document is not permitted without written permission from

Fluke Corporation.